Elements and Performance Criteria
- Deliver the vision.
- Share organisational vision and relevant plans with team members.
- Facilitate individual and team input into achievement of organisational vision and relevant plans.
- Establish key performance indicators to measure success against organisational vision and plans.
- Guide and coach team on delivering organisational vision and plans.
- Demonstrate leadership.
- Act on difficult issues.
- Consult with team and individual team members on difficult issues and reach a timely solution.
- Demonstrate willingness to confront difficult situations and problems.
- Deal with difficult situations fairly and promptly according to organisational policies and procedures.
- Communicate openly and honestly with individuals and team members on difficult issues demonstrating sensitivity.